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Can I cancel my order?
How can I change my registered user information?
I only received part of my order.
Why can't I find what I am looking for?
My order arrived damaged or missing parts.
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How can I contact a specific store?
How do I make a return to the store?
Does Scheels Price Match?
Does Scheels do Trade ins?
Do you buy collectible Guns?
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Shipping and Tracking
About Shipping Methods and Restrictions
Can I ship to a PO Box?
How do I track my order?
Do you ship Internationally?
How long will it take to get my order?
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Gift Card Questions
Current Gift Card Error
What is my balance?
What is my PIN?
Why is there shipping fees for gift cards?
Trouble paying with a gift card?
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Returns and Exchanges
I need to return/exchange my order.
I need to return/exchange but don't live near a store.
How long will my return/exchange take?
Scheels Fan Shop
Why can't I use my gift card on Fan Shop?
Why is my Scheels Fanshop cart separate from my scheels.com cart?
Why can't I find items from Scheels Fanshop at my local store?
How do I return a product bought on the Fan Shop?
I am missing product I bought through the Scheels Fan Shop.
Donations and Sponsorships
Are you or your group looking for a Donation or Sponsorship opportunity?
How can I pay my bill?
How can I access my Visa account?