Once your item is received back in our fulfillment center we work hard to process them within 48 hours of receipt. Refunds to your Credit Card take 2-3 business days to process and reflect on your account and can take up to 2 billing cycles to show on a statement. Gift Cards issued as returns are sent via USPS and take standard shipping times. 


Exchanges are made and shipped, depending on availability, within 72 hours and you will be notified of new tracking once shipped.