Customer service hours are M-F 8am-5pm CST. Typically we can respond to you within the hour although we do ask that allow up to 48 for a full response. 

We understand that sometimes you need to talk to someone right away, which you can do by calling 701-356-8264 between 8-5. If we do not answer right away, please leave a detailed message, including as much information as possible. We will respond as quickly as we can.  

If you need assistance and are unable to find an answer we ask that you Submit a Question to let us know. If you need immediate assistance and cannot wait for us to contact you to please call your local store. They will assist you or get you the answer you need.  Scheels Locations